Andy, the only other English in the house, packed up his shit and left without warning the other day. Subsequently we’ve been looking for new housemates, putting up adverts and so on. It isn’t a good time of year to be on the lookout for tennants really. We have had one round already, a shy and, to be frank, stunningly pretty dutch girl, who was almost perfect up until she announced that her one and only interest was her obsession with the film ‘Dirty Dancing’ and related merchandise. Not to be a snob or anything, but I like to relax in my house after work and it was bad enough with Andy’s funky house music (no offense Andy).
This morning I watched the ‘Dick & Dom in da Bungalow’ Christmas special, surely one of the best programmes on tv. Now I have to buy ten or so things, including a jacket for Mad Mart’s wedding tomorrow at this place – should be a laugh.

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The end of this week feels like the beginning of a new era. Don’t know why, because it isn’t.
Today has been taxing beyond the call of duty. The storm blowing until the afternoon set the tone – I was soaking wet with water in my shoes when I arrived at the office to find we were understaffed and due to be bombarded with non-stop calls all day. All a bit much.
Toward the afternoon the fatigue was really getting to me when some guy called up and started having a go at me like some kind of school bully. He had no problem with the company at all, he just called to tell me I had a stupid gay voice, apparently. In real life I would have punched him in the face, but as he didn’t use any actual swear words I had to be polite to the cunt. After I put him through I took a break and sat with a cup of coffee shaking with rage.
When I got back to my seat another of the trainees was being escorted out of the building after refusing to work on christmas eve and subsequently being fired. I was sternly informed that I’d taken 5 minutes too much break. Jesus.
So, weekend. Thank fuck.
The only funny thing this week was some Glaswegian woman who called up and tried to talk to me from a phonebox while another woman stood outside in the rain trying to get in and screaming at her that she’d been on the phone for half an hour. It quickly developed into a fight, the receiver being tugged between the two of them. Eventually the call was just cut off.
That’s the only bit of entertainment.

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Somehow it is my last proper week of work before my Christmas break, on the surface a good thing but having so much to do in seven days isn’t too fantastic. My schedule looks like this;
Sunday: Martin “Mad Mart”‘s wedding
Monday: Skive work
Wednesday: Last day of work, Mum down to Brighton
Thursday: Back up to Worcester / Herefordshire / Sheffield to see various family members
30th: Fly out to Prague
5th: Fly back.

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I’m a little bored this weekend, wondering a little what I’m doing in Brighton too. Less than half a year remains until I enter the late twenties and my creative workload is going to have to pick up sharpish in the new year or else the whole complicated ‘move back to the UK for a bit’ scheme will have been a bit stupid.
Now for some christmas shopping. Have to get it out of the way sometime.

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More shop talk

Last phonecall before the weekend today was a woman who had been left by her husband with two disabled kids and horrific debts. She was sobbing down the phone to me for a quarter of an hour.
For some reason I’m not in a party mood any more.

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Interesting call today. The guy ended by saying “no offence to you, James, but may Lloyds TSB Card Services rot in hell” then hung up. Yesterday morning there was some guy who couldn’t believe we had the temerity to charge cash advance fees to a millionaire like himself. I could have and would have refunded them, but he talked to me like I was an unruly servant, so no can do Mr Millionaire. Then he went on at me for half an hour, but I didn’t give him any money.
Sorry, shop talk.
Funny that my waking hours are now entirely on the phone. I’m using my lunch breaks to try to sort out my computer, which may now be fixed within a week at the quickest.
Oh, what a world, etc.
Tomorrow is Friday, though, which means that Office Angels give me some free Thai Buffet goodness. Some things are looking up after all.
By the way, I’ve also been notified that there isn’t going to be any snow in Africa this Christmastime. Frankly I thought we had that cleared up twenty years ago. What’s going on there, eh? Where is that fucking snow?

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On returning home last night, there was my new computer, waiting for me in the hallway. I plugged it in and had a look. It was exactly as I wanted until ten minutes later it turned itself off and then refused to work again.
I’m so far beyond furious now. I need to have a fucking computer. Fucking cunts. Can’t even get through to the support line and want to punch somebody. Fucking Mesh.

Update: still no joy. Have spent at least £20 trying to get through to the support line.

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Another weekend. Went to some place called the Engine Rooms with 4 or 5 other people who were all doing pills, though I wasn’t. Was ok. Then we went to a party in a cupboard and after I tried in vain to make up the sleep defecit until finally sleeping in this morning and coming into work an hour and a quarter late.
On the plus side though my computer is in Brigton. On the negative side again it is in a depot on the outskirts and I just spent £10 on finding that out.

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To: Prague people.

I am very pleased to announce that my christmas / new year break has been granted by al involved and my plane ticket to Prague for 2005-style fun booked. I go out on the 30th, return on the 5th. 6 days is enough, eh, Prague types?

PS – anything anyone wants me to bring over to Prague with me? Taking requests now.

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Today went a lot more slowly than yesterday, a pattern I expect to continue until the day I quit the job. But at least I have people to talk to, not like it was at Nationwide.
The first few calls I took were scary. I forgot customer details at every stage and probably broke the Data Protection Act a few times. Then I had a few people in a row who were just asking for their balance, and one who was phoning to tell me he’d deposited money in his account, for some reason best known to himself. At this point ‘scary’ started to mutate into ‘tedious’.
I won’t talk any more about the details of my work on here for fear of spreading such boredom to other people, though right now I haven’t got much else to write about.

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