First day on the phones.
Yes, they actually let me speak to the public as a representative of Lloyds TSB.
Yes, I did fuck up.
But only a little bit.

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The weekend is almost over already and there hasn’t been a great deal of interest to report. We did have a party last night, I suppose. It was ok, though short because everyone decided to go out to some bar at 11. I drank a lot of red wine with coke and olives, then went up to my room for a little lie down. At 6.30 I woke up, parched beyond belief and with a headache that wasn’t helped at all by the 200db funky house coming from below. Ten minutes later a girl turned up in my room and started talking to me, but I mumbled a vague summary of my condition to her and rolled over again to bury my head in the pillow. Apparently she’d been sent up to ‘get with’ me, which is a bit weird to tell the truth.
Earlier there had been some more Slovaks over, plus one Czech girl who was trying very hard to have a fight with everyone in the room. She was trying to be some kind of feisty ball-breaker type, but just looked insecure and attention-seeking instead. Everyone was winding her up something rotten. She’ll learn.
Back to the call centre tomorrow. I have to learn a load of three digit codes first though. Eck.

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My week is done, I am a free man for two days.
Last night I went out to celebrate the weekend a little prematurely. Rich was DJing at Fitzherberts, as were a good few other people. I was introduced to many members of the crowd, most of them very fashionable, and drank three bottles of Newcastle brown, which was one too many.
This morning the house was a mess, the back door stuck, my milk on the turn and my breakfast non-existent, but somehow I got over it all and down to work. We did the usual taking notes, roleplay, etc. I stayed awake. Sam didn’t, not sure how long she’ll last.
Party tomorrow at my place. All are invited.

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Nearing the end of my first training week at the call centre now, and it is all going a lot better than I had imagined. The people all seem to be pretty nice as a whole, the atmosphere not as stressed as I might have imagined and the system fairly complicated but I’m at least not at the bottom of the class.
The other people are a mixed bag – male and female, from 17 to ‘mid thirties’, English and foreign types. They all seem to be fairly well-educated though. A shame that after all that education their only job prospect is in a call centre, maybe. Maybe not, I’m surprised at the complexity of the job and the responsibility we are allowed.
The only thing I’m waiting for now is confirmation of my holiday time over new year. Real fingers crossed over that one – if I get refused I would be surprised, since I already had a tacit agreement and they aren’t going to want to waste all this training on someone who’ll quit. Because I will absolutely be in Prague for the new year.

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So that was the first big weekend of the winter. Started Friday with confirmation that my future career was indeed Callcentre Operative. I bought a shirt, washed my trousers and went out with Charlie and some of her gang to see the art degree show in the Pavilion and then go to the pub. It was a bit of a rubbish time really – there was an odd atmosphere pervading, and I wasn’t in the mood at all, anyway. And when you’re not in the mood to socialize your charm becomes a little forced. Alcohol doesn’t help either.
Saturday was better. I wasn’t planning on doing anything apart from lying on the sofa, watching the X Factor and having a bath, but after a lot of Svarak (erm… mulled wine) with the housemates we all went out to a cheesy club which was in fact a whole load of fun, though ten pounds on the door was a little steep.
Today I started work. There were fifteen people in the Lloyds building at 8.50, all of them training to go on the phones. It being the first day, we sat and watched about six or seven videos on health & safety, data protection, harassment, etc. Some of the trainees were moaning about having to watch them – and to be fair they were on the whole repetitive and patronising, but I can think of worse ways of earing 6 pound 50 an hour than sitting watching a screen. They all seem OK, though. It isn’t much of a career after twenty or so years of education, but nobody seems to view it like that. Fortunately.

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The plan is revealed…

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Oh dear. I appear to have got a job in the Lloyds TSB callcentre.

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This morning I had another aptitude test at ‘Office Angels’ to see if I would be a spineless and well-behaved contract slave. I think I lied fairly convincingly. Then on to Ladbrokes, where I appear to have been offered a job of sorts, moreorless. I’ve got the rest of this week to work out whether I want to be a helpdesk guy at Lloyds or a Deputy Manager (eventually) in a bookies’ shop.

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It has been a while since I last updated, it seems. Getting slack. But soon I will have my flashy new laptop and will be constantly on the net, until I get bored and go to the pub, generally.
So this last weekend started on Thursday when Gwen appeared down here with a sleeping bag and a copy of the film we made a few years back. We went out to some place called The Joint to see a local cabaret DJ called Boogaloo Stu and had a really truly great night. The club is a nice mix of the best parts of straight and gay bars, the clientele at about a 50-50 mix, and the atmosphere pretty much perfect. There was a whole lot of fun going on there.
On Sunday I went around with Gwen for a bit, went to the shops in the North Laine, etc, then she went back off to London and I went out with Duncan and Amelia to see Erol Alkan and Princess Superstar DJing at the Concorde 2. On the way we met up with Amelia’s colleagues Marcus and Ali. I hadn’t met Ali before and was quite surprised to say the least when she turned out to be a girl I’d been at high school with for 5 years, in the same form in fact. 250 miles away, or so.
Aside from the bizarre coincidences which shower on my life with almost alarming frequency, the night was pretty good, though restrained and short by the standards I’m used to now. At 2 the place closed and I went home, feeling shattered from a mere 2 days drinking.
The next day was recovery. I lay on the sofa and watched films on TV – Journey To The Centre Of The Earth, Clockwise, Bridget Jones’s Diary. Don’t know why I watched the last one, I don’t think I’m the intended audience and it got on my nerves again. I wonder why all these upper middle class thirty year old media types in fashionable London boroughs are so wildly over-represented in films. I don’t think I’ve ever met one in my entire life. But then again, I’ve never been to Shoreditch.

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Friday night went to out with Duncan, Amelia and John to see the fireworks in Lewis, a town near Brighton with a long tradition of holding immense bonfire night parties. For a few hours a variety of people in well executed costumes paraded down the streets carrying flaming torches and crosses. The latter were held by men dressed as church officials, and thrown into the river at the end of each procession. Then the crowd would part and four men with wheelbarrows full of burning explosives would sprint down the road. A wonder nobody was hurt – the place was packed beyond belief, and every minute or so somebody would drop a deafening firecracker on the floor nearby. It was quite a sight.
When we tired of that we climbed up the hill to the golf course nearby to watch the display, arriving an inopportune 3 hours too soon to see the display. At 10 we gave up and came down the hill into the town, now miraculously full of delinquent kids having fights. The fireworks started when we were about 100 yards from the car, so we stood by the side of the road and watched from there, and it was quite a show.
Since the weekend I’ve been going around Brighton’s selection of job agencies in search of employment. Some of the staff are very friendly and encouraging but a lot are frankly evil, and have a trademark smile which doesn’t require the use of the eyes. I am, apparently, scum. Unskilled labour. Way down on the social scale from somebody who’s been working in personnel for ten years.
But I have a few interviews anyway. I may be working in Ladbrokes’ bookies this time next week. I think that’s a pretty cool place to work, but I’m not sure my mum will agree.

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